Refund policy

NFmall HK offers a 7-day return policy on purchases if there is any errors that our store is accountable for. NFmall HK will compensate you for the return shipping of the item.

Items should be returned in the original product packaging with the packing slip included.

Customized or engraved items are not subject to return or exchange. Once an order for a custom or engraved item is received, it cannot be cancelled.